Norwegian Cruise Line advises customers that the January 5 departure from Miami on Norwegian getaway is now canceled. This is a last minute cancellation less than 24 hours before the departure of the vessel on a
Norwegian Getaway cruise from Miami is canceled
The night before Norwegian Gateway was scheduled to leave on another departure from PortMiami Florida, the cruise line sent a letter advising guests that the trip would no longer take place.
Norwegian Cruise Line said in a letter to guests booked for the Jan.5 trip, “As we continue to navigate the fluid public health environment, while focusing on providing a safe experience for all on board, today we made the difficult decision to cancel the trip. Norwegian Getaway on January 5, 2022, due to COVID-related circumstances. We sincerely apologize for any inconvenience this may cause, as we now understand more than ever the desire to travel and reconnect with the places and people that we have missed the most.
Norwegian Cruise Line did not provide a specific reason for the sudden cancellation, but it was due to COVID. According to the condition of the ship’s color by the United States Centers for Disease Control and Prevention (CDC), Norwegian getaway has at least one positive case on the current cruise, which ends in Miami on Jan.5. The CDC has already opened an investigation, but with the cruise line’s upcoming trip being canceled, there are likely multiple cases.
The Breakaway-class ship was scheduled to depart for a nine-day voyage from Miami on January 5, 2022. The itinerary included visits to ports in Nassau, Aruba, Curacao, Bonaire and the Dominican Republic, before returning to the cruise capital of the world. January 14, 2022.
No doubt this will be a huge disappointment for guests, especially with the cancellation happening just the day before departure. Many passengers have reportedly made their trip to Miami in preparation for their cruise vacation.
Norwegian Cruise Line offers a full refund which will automatically be processed to the original payment method. If a Future Cruise Credit was used to book the trip, it would be reapplied to the account to be reused for future navigation.
For those already on their way or already in Miami, says NCL, “All customers who have booked flights through Norwegian Cruise Line and are currently en route or who have already arrived in Miami will receive new flight schedules within the next 24 hours via email. All customers who have booked flights independently are encouraged to work directly with the airline and travel insurance provider for reimbursement options.
NCL offers additional choices for this specific cancellation that customers can choose when re-booking. The first choice is a 20% discount that can be used to make a reservation from January 11, 2022 to January 11, 2021, on all sailings through May 31, 2023.
The second choice is 70% off the second guest for a limited time only. To take advantage of this, passengers must book before January 31, 2022, for any travel until 2024.
The third option allows customers to take advantage of “TAKE ALL! promotion as long as they book a new cruise by January 31, 2022, for all sailing until 2024. The choice also includes the cruise line’s five Free at Sea services, such as a free unlimited drinks package, free culinary specialties, free Wi-Fi. – Fi package, and more.
Also Read: Norwegian Cruise Line Updates Peace of Mind Policy
This news comes at a difficult time for the cruise industry due to concerns about the new Omicron variant. Despite relatively few cases on cruise ships and protocols in place to deal with any situation, several ships have already been refused at some ports.
Entertainment shows were already canceled aboard the sister ship on Norwegian escape and Pearl of Norway was forced to cancel her current navigation due to positive cases. Cruise lines, including NCL, are doing what they can to make sure the cruise can continue safely.